Privacy Policy

Effective Date: June 30, 2026
Business Name: No Hassle Dog Training Inc.
Location: Nova Scotia, Canada
Website: nohassledogtraining.ca
Contact: [email protected]

 

No Hassle Dog Training Inc. respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how it is stored, and what choices you have.

By using this website, submitting a form, booking a service, joining a program, or otherwise working with No Hassle Dog Training Inc., you agree to the collection and use of your information as described in this Privacy Policy.

 

1. Personal Information We Collect

We only collect personal information that is reasonably needed to provide dog training services, manage client relationships, process bookings and payments, communicate with you, and operate our business.

Depending on how you interact with us, we may collect:

• Your name
• Email address
• Phone number
• Home address, when needed for in-home training or service planning
• Emergency contact name and/or phone number
• Dog’s name, age, breed, and relevant background information
• Training goals and service preferences
• Behaviour history and notes relevant to training
• Veterinary, medical, or bite history information when relevant to safety, training planning, or referral decisions
• Photos or videos of dogs during training sessions
• Booking details
• Payment and billing information
• Website usage information, such as analytics, cookies, and site activity

No Hassle Dog Training Inc. does not knowingly collect more information than is necessary for the purpose for which it is collected.

 

2. How We Use Personal Information

We may use your personal information to:

• Respond to inquiries
• Book appointments and manage scheduling
• Provide dog training services
• Prepare for training sessions
• Maintain client records and training notes
• Communicate with you before, during, and after services
• Process payments
• Send invoices, receipts, reminders, and service-related updates
• Provide online programs, courses, or client support
• Refer you to another trainer, sitter, walker, veterinarian, or pet professional, but only with your permission
• Improve our website, services, client experience, and business operations
• Send newsletter or marketing emails, where you have consented to receive them
• Meet legal, tax, insurance, accounting, or business record obligations

3. Consent

We collect, use, and disclose personal information with your consent, except where otherwise permitted or required by law.

Consent may be provided when you:

• Submit a contact form
• Complete an intake form
• Book a service
• Purchase a product, course, membership, or training package
• Join an email list
• Send information by email, message, or form
• Participate in training services
• Provide photos, videos, or other materials

You may withdraw consent for certain uses of your information at any time, subject to legal, contractual, insurance, or business record requirements. For example, you may unsubscribe from marketing emails at any time.

Withdrawing consent may affect our ability to provide certain services.

 

4. Email Marketing

If you consent to join our newsletter or email list, we may use your name and email address to send educational content, service updates, promotions, event information, and other marketing communications.

Our email marketing is currently managed through Flodesk.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any marketing email. If you unsubscribe, your name and email address may still be retained as needed to manage unsubscribe records and ensure we do not continue sending marketing emails to you.

Service-related emails, such as booking confirmations, payment receipts, program access details, client communication, or important updates about services you have purchased, are not considered marketing emails and may still be sent as needed.

 

5. Payments

Payments are processed securely through Stripe.

No Hassle Dog Training Inc. does not have access to your full credit card or debit card number used to process payments. Payment information is handled by Stripe according to its own privacy and security practices.

We may have access to limited billing-related information such as your name, email address, billing details, transaction amount, payment status, invoice records, and receipts.

 

6. Client Forms, Records, and Scheduling

Client forms, onboarding information, training notes, and client tracking records are stored in Clicks by DigiWoof.

Online booking and calendar scheduling may be managed through Google Calendar and/or integrated booking tools.

These third-party service providers help us operate our business, manage appointments, store client information, and communicate with clients. We use these tools to support secure and organized client management.

 

7. Cookies, Analytics, and Website Tracking

Our website may use cookies and similar technologies to help the site function properly, understand how visitors use the website, and improve the user experience.

We use Google Analytics and may also use website statistics and analytics tools integrated with Clicks by DigiWoof.

These tools may collect information such as:

• Pages visited
• Time spent on the website
• General location information
• Browser or device type
• Referring website
• Interactions with website content

You can adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.

 

8. Photos and Videos

We may take photos or videos of dogs during training sessions for training notes, client education, progress tracking, or service delivery.

Best efforts are made not to feature clients personally in photos or videos. In many cases, photos or videos may show only the dog, leash handling, legs, hands, or training setup.

Use of photos or videos for marketing, testimonials, social media, website content, or promotional purposes will be addressed separately in our terms and conditions, consent forms, or other client agreements.

 

9. Disclosure of Personal Information

No Hassle Dog Training Inc. does not sell, rent, or trade your personal information.

We do not share your personal information with another pet professional, trainer, sitter, walker, veterinarian, or service provider without your express permission, except where required or permitted by law.

For example, if we refer you to another trusted professional, we will ask for your permission before making an introduction or sharing relevant context.

We may disclose information where necessary to:

• Provide services you have requested
• Use trusted third-party platforms that support our business operations
• Process payments
• Manage bookings, forms, communications, and client records
• Comply with legal, tax, insurance, regulatory, or professional obligations
• Protect the safety of people, dogs, or property
• Respond to lawful requests from authorities, where required

10. Third-Party Service Providers

We use trusted third-party platforms to operate our business. These may include, but are not limited to:

• Stripe for payment processing
• Clicks by DigiWoof for client tracking, forms, booking tools, website statistics, and business operations
• Google Calendar for online booking and scheduling
• Flodesk for email marketing
• Google Analytics for website analytics

These providers may store or process information outside of Canada, including in the United States or other jurisdictions. When information is stored or processed outside Canada, it may be subject to the laws of that jurisdiction.

We encourage you to review the privacy policies of these third-party providers if you would like more information about how they handle personal information.

 

11. International Clients

No Hassle Dog Training Inc. is based in Nova Scotia, Canada, but may provide online services, courses, memberships, or programs to clients and students outside Canada, including in the United States and the United Kingdom.

By using our services from outside Canada, you understand that your information may be collected, stored, and processed in Canada and through third-party service providers that may operate in other jurisdictions.

 

12. Safeguards

We take reasonable steps to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

These safeguards may include:

• Use of secure third-party platforms
• Password-protected accounts
• Limited access to client records
• Secure payment processing through Stripe
• Reasonable administrative and technical safeguards
• Careful handling of client forms, records, photos, videos, and training notes

No method of electronic storage or internet transmission is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

 

13. Retention of Personal Information

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including service delivery, client records, legal obligations, insurance purposes, tax and accounting requirements, dispute resolution, and business administration.

Newsletter and marketing email information may be retained until you unsubscribe or request removal, subject to our need to maintain unsubscribe records.

When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it.

 

14. Accessing or Correcting Your Information

You may request access to the personal information we hold about you. You may also ask us to correct or update your information if it is inaccurate or incomplete.

To make a request, contact:

No Hassle Dog Training Inc.
Nova Scotia, Canada
Email: [email protected]

We may need to verify your identity before responding to an access or correction request.

 

15. Withdrawing Consent or Requesting Deletion

You may contact us to withdraw consent for certain uses of your personal information or to request deletion of your personal information.

Please note that we may need to retain certain information where required for legal, tax, insurance, contractual, safety, or legitimate business record purposes.

 

16. Links to Other Websites

Our website may contain links to third-party websites, platforms, payment processors, booking tools, social media pages, or other external resources.

We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

 

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, tools, legal obligations, or business practices.

The updated version will be posted on this website with a new effective date.

 

18. Contact

If you have questions about this Privacy Policy, how your personal information is handled, or if you would like to make an access, correction, withdrawal, or deletion request, please contact:

No Hassle Dog Training Inc.
Nova Scotia, Canada
Email: [email protected]